Reconciliation File Retrieval ​

You can access reconciliation files in two ways to meet different business integration needs。

Method 1｜Download via Merchant Portal (MMC)

1. Manual download

Use 'Report' > 'Report Download' to select the required date range and time zone and download reconciliation files.

Notes:

• Reports from the past 2 years are available for download.
• The maximum date range per download is 180 days.
• You can enter recipient email addresses to receive the compressed files automatically by email once generated (up to 5 addresses, separated by commas).

Once generated, the file status will appear in the list. Click Download to save the compressed file locally.

2. Scheduled reports

Set up automatic delivery under 'Report' > 'Bill Settings' by switching to the Scheduled Billing Settings tab. For detailed steps, see Reconciliation Report Settings > Scheduled Reports.

Method 2｜Download via SFTP

Access request

For permissions and configuration, see Reconciliation Report Settings > Notification Settings.

SFTP file path structure

/upload/{year}/
Example: /upload/2023/

Compressed file naming convention

{member_id}_{start_date}_{end_date}.zip  
Example：203242353454634545_20230301_20230301.zip

Note: member_id is the unique ID for the merchant entity under the platform.

Available file types

For details, see Overview > Available Reports.